The Patient Process


    • Understanding the process

      Understanding the process can save you money.

      Know the 5 simple steps to a radiology referral.

      5 Steps

      Understanding the radiology referral process allows you to be an informed patient and price conscious consumer. Knowing your options gives you the power of choice in addition to saving time and your healthcare dollars.

      My Image

      1) Doctor Examination

      At your examination, your doctor orders a radiology test (MRI, CT, X-ray, or Ultrasound) to help diagnose and treat your medical problem.

      Physician examination

      2) A Signed Order

      Your doctor may advise where you have the test, but the decision is yours. You can take your radiology order to any facility that offers the test. Hospital-owned facilities typically charge more than independent outpatient facilities. Ask your doctor for facility choices.

      Signed order from physician

      3) Schedule Appointment

      Your doctor's office might schedule the test for you, but once you have the signed order you can schedule or re-schedule the test at the facility you choose. Not all imaging facilities are the same; cost can vary greatly, even for patients with insurance. Ask questions; be informed.

      Schedule appointment

      4) Tests Performed

      After the test is completed, a radiologist will electronically send your referring doctor the radiology images and a written report with the results of your test.

      Tests performed

      5) Results to Your Doctor

      Your doctor will discuss the results of your test at your follow-up appointment.

      Results of your test
    • Appointments

      We make it easy!

      No matter your communication preference, we provide three easy ways to schedule your appointment:

      1

      Request Online

      Use the online request form and we'll contact you as soon as possible!

      2

      Call Us

      Our center teams will be happy to schedule your appointment.

      3

      Schedule Onsite

      Stop in at any of our statewide center locations to schedule with our front desk.

      Additionally, your healthcare provider’s office staff can assist you with scheduling your appointment as all diagnostic imaging procedures must be referred by your physician and require a signed referral.

      It is extremely important for you to keep your scheduled appointment. If an emergency prevents you from keeping it, please call our office prior to your scheduled appointment time, to cancel or reschedule. This simple step will prevent unnecessary delays for all of our patients.

    • What to bring

      Referral Form

       The form completed and signed by your ordering healthcare provider.

      Photo ID and Insurance Cards

      You will need to bring a form of identification and current insurance card(s).

      Prior Studies

      Any previous, relevant imaging exams and reports performed outside of our network.

      Payment

      Uninsured Patients: Payment is required at time of services rendered.
      Insured Patients: At time of service, you will be required to pay any deductible, co-pay or coinsurance dictated by your insurance plan.

    • Pricing

      Shopping for healthcare will save you money

      If your healthcare provider orders an MRI, CT Scan, Ultrasound, or X-ray, you have a choice where your test is performed. Choosing a Florida Diagnostic Imaging facility can save you hundreds or even thousands of dollars.

      Get an Estimate

      We will be happy to deliver a no-commitment price estimate (no appointment necessary) based on your current insurance plan. Even if you don’t have insurance, our staff can quickly provide you with self-pay pricing options.

      My Image

      Requests received before 4 pm, Monday through Friday, will receive a same-day response. Requests received after 4 pm, on weekends or holidays will receive a response the next business day.

    PANAMA CITY
    PENSACOLA

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